Return and Refund Policy

At Leif Gadgets, we strive to ensure that you are completely satisfied with your purchase. This Return and Refund Policy outlines the terms under which we accept returns and issue refunds for products purchased through our website.

1. Cash on Delivery Payment
We only accept cash on delivery (COD) as our payment method. The total amount due is payable in cash upon delivery of your order.

2. Return Eligibility
You may return products under the following conditions:

• The item received is defective or damaged.
• The wrong item was delivered.

3. Return Timeframe
To initiate a return, you must contact us within 48 hours of receiving your order. Please notify us as soon as possible if you encounter any issues with your product.

4. Return Process
To return a product, follow these steps:

1. Contact our customer service team within 48 hours of delivery to report the issue.
2. Provide your order number and details about the product you wish to return.
3. If your return request is approved, we will guide you through the return process.

5. Refund Process
Refunds will be issued as follows:

• If the return is accepted, a refund will be processed once we receive and inspect the returned item.
• Refunds will be made in cash during the next delivery cycle if the product is returned within the eligible timeframe.
• Please allow 7 to 10 business days for the refund process to be completed.

6. Non-Returnable Items
Certain items may not be eligible for return, including:

• Products that have been used or altered
• Items without original packaging or accessories

7. Contact Information
For any questions or concerns regarding our Return and Refund Policy, please contact us at: [email protected]